The post requires its incumbent to have excellent multi-tasking, organisational, interpersonal and leadership skills, as well as a thorough knowledge of the industry and related finances. These individuals must ensure that company goals are met in a timely fashion by efficiently and effectively managing personnel and resources. The former is very common in the hospitality and service industry as well as in smaller businesses, though GMs are found in all industries across the board
A key member the company hierarchy, a general manager can be responsible for overseeing the entirety of an organisation’s operations or may be in charge of a certain department or set of departments.
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